David Harrison MCP 1927 Bridgepointe Circle #M110, San Mateo, California 94404 USA (650) 573-1910 david@dsandj.com SKILLS ====== OS -- Microsoft Windows XP, 2000 Server & Professional, NT 4.0 Server and Workstation, Solaris 8, Linux, OS/2, Windows ME, 98, 95, 3.1, DOS, Apple Macintosh System 8.x NETWORK ------- LAN, WAN, VPN, Internet, Intranet, Extranet, Co-location data centers, SLA's, CheckPoint FireWall-1, Raptor Eagle 5.x NT Firewall, Ascend Pipeline, Frame Relay, ISDN, NFS, TCP/IP, IPX, NETBIOS, AppleTalk, LPR/LPD, Novell Netware 3.x, Retix OpenServer X.400, Fluke LANmeter, ProVision Network Monitor, Network General Sniffer HARDWARE -------- ArrowPoint CS-100 & CS-150 Web Load Balancing Switches, NetScreen, Nortel Contivity Extranet, various server, desktop & laptop models from DELL, COMPAQ, SUN, IBM, TOSHIBA, HP and MICRON SOFTWARE -------- Exchange 2000, Exchange Server 4.0 & 5.5, Oracle 8.x, Cold Fusion 4.5x, NT Batch scripting, Lotus Notes, cc:MAIL, WebTrends Enterprise Suite PROFESSIONAL EXPERIENCE ======================= 8/2001-6/2003 ViaNovus - Oakland, CA Manager, Information Technology · Lead and develop a web-based ASP infrastructure · Develop and expand an internal IT department · Budget forecasting and distribution · Perform employee reviews, career development as well as hire & fire responsibilities · Negotiate SLA (Service Level Agreements) with Tier-1 providers · Deploy Windows 2000/Exchange 2000/IIS-5/OWA · Create hardware/software standards - servers, desktops, laptops, PDAs · Provide Intranet for inter-office collaboration · Deploy remote VPN access capability for off-site employees · Institute computer and Internet usage guidelines, security policies, auditing/inventory processes and procedures 1/2000-2/2001 iPIX - San Ramon, CA Senior Network Engineer, Web Operations · Manage site operations for MakeoverStudio.com, eBay Picture Services and Polaroid's I-Zone web presence. · Create 24x7 internal monitoring configurations utilizing Provision Network Monitor and Web Trends Enterprise Suite · Install and configure NT 4 Server, IIS-4, Solaris 8, Cold Fusion 4.5x and Oracle 8.1.6.x · Create & deploy ArrowPoint web load balancing configurations and manage Checkpoint Firewall-1 · Manage InterNIC domain registrations and SSL certificates · Manage SLA & account setup and co-location/managed service accounts (NaviSite, Exodus) Reason for departure: Lay-off 8/1997-1/2000 Constellar Corporation - Redwood Shores, CA Manager, MIS · Implement a managed Frame Relay based WAN - domestic & international · Manage various ISP, DNS issues and InterNIC domain registrations · Install and manage Raptor Eagle NT based Firewall · Design and implement new NT multi-domain network · Utilize NT 4 Server, IIS-4, SQL Server, Solaris 7, Linux and performance and monitoring tools such as MRTG and Web Trends Enterprise Suite · Design & implement Nortel Contivity Extranet VPN for employee remote LAN access · Introduced network management for remote diagnosis and alerting capabilities · Create and implement ISDN links between customer sites and HQ to facilitate simultaneous multi-location product training courses · Upgrade from Microsoft Exchange Server v4.0 to v5.5, Outlook 98 and Office 97 · Utilize multi-cast image techniques to distribute system images to various hardware · Creation of a company wide backup and restore methodology Reason for departure: Lay-off 11/1995-8/1997 Softbank Forums - Foster City, CA Manager, Information Systems · Managed and developed a nationwide team of six IS analysts for on-going network, desktop and application support and closure of Incident and Service requests · Responsible for managing domestic and international remote office installations, site surveys, equipment recommendations and purchases, network installation and desktop integration SENIOR NETWORK ENGINEER - 11/95-8/96 · Design and implementation of workstation configuration and integration into a UNIX based global corporate Intranet, migrating from Novell Netware to a TCP/IP based environment which included NFS, LPR/LPD, HTTP, FTP and NNTP for 500+ desktops · Assist in deployment of Lotus Notes 3.3x and evaluated Lotus Notes 4.5 Domino · Assist in design and implementation of registration networks for all major tradeshows · Assist in design and deployment of a 10BaseT switched Ethernet LAN, Internet based WAN infrastructure and remote dial access 6/1990-11/1995 The GAP, Inc. - San Bruno, CA Senior Network Engineer, MIS · Designed and implemented Lotus cc:MAIL email system spanning the United States, Canada, Asia and Europe, encompassing connectivity between disparate private and public email systems via Retix OpenServer X.400 platform · Design and implementation of a Lotus Notes 3.x pilot network · On-site visits to remote locations during all implementations to ensure compliance with corporate standards, transfer of skills, and on-going corporate support issues · Develop local vendor relationships at remote locations to ensure availability of hardware and software components, training and support NETWORK ENGINEER - 1/92-1/94 · Design and implementation of a 2000 node transition from DOS to OS/2 workstations, involving hardware evaluation, upgrades, training, software compatibility testing and automation of LAN based software downloads · Designed and implemented an asynchronous and digital dial-up network connecting remote nodes to Netware, IBM and HP hosts NETWORK ANALYST - 6/90-12/91 · Evaluate and implement Software Distribution tools for a client/server environment spanning multiple time-zones · Assist in development of Administration policies and procedures for a wide area network consisting of 80 Novell NetWare 3.x fileservers · Desktop and Application support for PC and Macintosh community EDUCATION ========= Microsoft - 2001 Microsoft Certified Professional - Windows 2000 University Of California - Berkeley Extension - 2000 Solaris 8 System Administration and Solaris 8 Network Administration Control Data Institute - London, England - 1989 Computer Sciences/Studies Networking technologies, telecommunications, programming, business systems and applications. Systems Analysis, COBOL and dBase III+ programming in a LAN environment. References available upon request